Privacy Policy

This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information.

Coffee Machine Superstore is committed to supporting the ‘National Privacy Principles for the Fair Handling of Personal Information’ which set clear standards for the collection, access, storage and use of personal information which we obtain as part of our business operations.

Our respect for our customers’ right to privacy of their personal information is paramount. We have policies and procedures to ensure that all personal information, no matter how or where it is obtained, is handled sensitively, securely, and in accordance with the National Privacy Principles.

What Information Do We Collect?

We only collect information that we need that is related to your order. This includes your:
Billing Address
Shipping Address
Email Address

In addition we also collect information on your IP address, browser type, and Refer URL data. We use this data to prevent hacking attempts, help us know what web browsers people are using, and find out where our visitors are coming from so that we can improve our marketing.

Privacy law requires us to collect personal information about you only from you if it is reasonable and practical to do so. Coffee Machine Superstore takes measures to ensure your personal information is protected from unauthorised access, loss, misuse, disclosure or alteration.

How Is My Information Used?

Your information is only used to fill your order. We do not sell or redistribute your information to anyone/ third parties.
Security and Storage

Only your order data billing, shipping, and order contents data is stored on our server. We do not store your Credit Card data. All credit card payments are completed through our merchant facility SecurePay.

For more information about SecurePay please visit: https://www.securepay.com.au/

Cookies and Browser Information 

Cookies are small files that reside on your computer and allow us to recognize you on your next visit or store your shopping cart contents. We use them only to track this information.

Should you have any questions, contact via email, post or our automated number and a representative of the company will call you back:

C/O Diamond Freight Services Pty Ltd
PO Box 1197
Tullamarine Vic 3043
Email: contact@coffeemachinesuperstore.com.au

Telephone:  1800 441 896